How can we help?
Quick answers for the most common questions. If you can't find yours, send us a message from inside the app.
Frequently asked questions
How do I add clothes?
On the home screen, tap Add Clothes and take or choose a photo. The background is removed on your device, then AI adds a name, a description and tags.
For the best results, photograph one piece at a time on a plain surface in good light.
How does virtual try-on work?
First add a pose with Add Pose: a full-body photo of you facing the camera. Then choose an outfit or a suggestion and tap Virtual Try-On. The result is an AI simulation, so fit, fabric and colour may differ slightly from real life.
Why doesn't my try-on look right?
Use a well-lit, front-facing photo where your whole body is visible and you are the only person in the frame. Clothing photos taken flat and uncropped give the AI more detail to work with.
What is Smart Planner?
Smart Planner picks an outfit for you every day from your own clothes. It needs at least 10 pieces in your wardrobe and an active subscription. Weather and calendar access are optional and make the plan more specific.
How do I restore my purchases?
Go to Profile and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to subscribe.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open the Settings app, tap your name, then Subscriptions, and choose AIdrobe. Deleting the app does not cancel a subscription. Cancel at least 24 hours before the renewal date to avoid the next charge.
How do I change the app language?
Go to Profile and tap Language. iOS opens the language setting for AIdrobe, where you can choose any of the supported languages.
Where is my wardrobe stored?
Your clothes, outfits, poses and try-ons are stored on your device and included in your device backups. They are not synced between devices. If you delete the app without a backup, this data is lost and we cannot recover it.
How do I delete my data?
You can delete any piece, outfit, pose or suggestion inside the app, or delete the app to remove everything stored on your device. To delete the account information on our servers (your app user ID, plan and remaining usage), send us a message as described above and we will remove it.